Refund Policy

The spotlight is a limited, time-sensitive placement that is delivered to you the instant your payment is confirmed. Because the benefit is consumed immediately and cannot be “returned”, all sales are final.

The entire idea of Overbid.online is that others can outbid you. If someone places a higher confirmed bid, you move out of the spotlight. This is expected behaviour and is not grounds for a refund. Your entry continues to appear on the leaderboards.

The same applies if a higher payment is confirmed while you are still paying: your payment is accepted and your entry is listed on the leaderboard by amount (for example #2 or #3) instead of #1.

We do not provide refunds for change of mind, typos in your handles or links, dissatisfaction with the exposure received, or account issues on third-party platforms such as Instagram or YouTube.

The single exception is a genuine, provable technical error on our side — for example, a duplicate charge for the same bid where the spotlight was delivered only once. In that narrow case we will reverse the erroneous duplicate charge upon verification. This is a correction of a processing error, not a refund of a valid bid.

Raise a payment concern through our contact form within 7 days of the charge with your payment reference and a short description. We will investigate and respond. Approved corrections are returned to the original payment method via the gateway.

Nothing in this policy is intended to remove any rights you have that cannot be excluded under the applicable consumer laws of India.